Leadership - Short Courses

Leadership - Short Courses

Our portfolio of leadership training provides a range of learning opportunities for those who are already in, or aspiring to, a leadership role within our business. Tailored to the different layers of leaders within our organisation and across the rail industry, from Team Leaders to Senior Executive positions, these modules and programmes will help forge a quality of leadership for the future.

2 day Train the Trainer

A high energy 2-day workshop will help delegates develop and deliver effective short training sessions.\r\n\r\nThis workshop recognise...

Course Type:

This course requires Face to Face Read More

An Introduction to Finance for Non Finance Managers

This introductory workshop is designed for people who are not in a dedicated financial role including those managing either a budget o...

Course Type:

This course requires Face to Face Read More

Being Assertive

When people can communicate as equals, harmony and understanding ensues.\r\nThis half day workshop is for anyone who wants to have a p...

Course Type:

This course requires Face to Face This course requires Virtual Classes Read More

Business Writing

At Network Rail, the ability to write well and with clarity is important when communicating with others. This course will help you to ...

Course Type:

This course requires Face to Face Read More

Coaching Skills

This highly practical course builds both your skills and confidence to have effective coaching conversations with others. Centred arou...

Course Type:

This course requires Face to Face This course requires Virtual Classes Read More

Crucial Conversations

This 2-Day workshop has been specifically designed for front line and first line leaders who are responsible for supporting their team...

Course Type:

This course requires Face to Face Read More

Customer Service Essentials

Working with customers is about understanding their needs and finding solutions.\r\nThe internet has changed our expectations of pace,...

Course Type:

This course requires Face to Face Read More

Delivering Outstanding Customer Services

A 2 day advanced customer service training programme for experienced Customer Service Assistants (CSA’s) who are based at Network Rail St

Course Type:

This course requires Face to Face Read More

Inclusive Leaders Programme

A 1-day workshop that provides understanding on the benefits of a more open, diverse and inclusive organisational and leadership cultu...

Course Type:

This course requires Face to Face This course requires Virtual Classes Read More

Mentoring Skills

A 1 day course giving a well rounded exploration and practical application for what great mentoring is.

Course Type:

This course requires Face to Face Read More

Mindfulness

This workshop explores the impact of mental ill health in the UK and why Mindfulness should be encouraged as a daily activity by all e...

Course Type:

Read More

Presentation Skills

Every time you must present – whether to a large audience, sitting around a table or to a group of colleagues – you have t...

Course Type:

This course requires Face to Face Read More

Resilience Workshop

Resilience is the ability to recover and bounce back from adversity and hardships, feeling stronger and more capable to cope than ever...

Course Type:

This course requires Face to Face Read More

The Art of Recruitment

Selecting the right people for the right jobs is a key part of a line managers role. Ensuring our recruitment process is transparent, ...

Course Type:

This course requires Face to Face Read More

Time Management

In a post-Covid world and when teams often work remotely or without direct daily contact, time management is more \r\nimportant t...

Course Type:

This course requires Face to Face This course requires Virtual Classes Read More

2 day Train the Trainer

A high energy 2-day workshop will help delegates develop and deliver effective short training sessions.\r\n\r\nThis workshop recognise...

Course Type:

This course requires Face to Face Read More

An Introduction to Finance for Non Finance Managers

This introductory workshop is designed for people who are not in a dedicated financial role including those managing either a budget o...

Course Type:

This course requires Face to Face Read More

Being Assertive

When people can communicate as equals, harmony and understanding ensues.\r\nThis half day workshop is for anyone who wants to have a p...

Course Type:

This course requires Face to Face This course requires Virtual Classes Read More

Business Writing

At Network Rail, the ability to write well and with clarity is important when communicating with others. This course will help you to ...

Course Type:

This course requires Face to Face Read More

Coaching Skills

This highly practical course builds both your skills and confidence to have effective coaching conversations with others. Centred arou...

Course Type:

This course requires Face to Face This course requires Virtual Classes Read More

Crucial Conversations

This 2-Day workshop has been specifically designed for front line and first line leaders who are responsible for supporting their team...

Course Type:

This course requires Face to Face Read More

Customer Service Essentials

Working with customers is about understanding their needs and finding solutions.\r\nThe internet has changed our expectations of pace,...

Course Type:

This course requires Face to Face Read More

Delivering Outstanding Customer Services

A 2 day advanced customer service training programme for experienced Customer Service Assistants (CSA’s) who are based at Network Rail St

Course Type:

This course requires Face to Face Read More

Inclusive Leaders Programme

A 1-day workshop that provides understanding on the benefits of a more open, diverse and inclusive organisational and leadership cultu...

Course Type:

This course requires Face to Face This course requires Virtual Classes Read More

Mentoring Skills

A 1 day course giving a well rounded exploration and practical application for what great mentoring is.

Course Type:

This course requires Face to Face Read More

Mindfulness

This workshop explores the impact of mental ill health in the UK and why Mindfulness should be encouraged as a daily activity by all e...

Course Type:

Read More

Presentation Skills

Every time you must present – whether to a large audience, sitting around a table or to a group of colleagues – you have t...

Course Type:

This course requires Face to Face Read More

Resilience Workshop

Resilience is the ability to recover and bounce back from adversity and hardships, feeling stronger and more capable to cope than ever...

Course Type:

This course requires Face to Face Read More

The Art of Recruitment

Selecting the right people for the right jobs is a key part of a line managers role. Ensuring our recruitment process is transparent, ...

Course Type:

This course requires Face to Face Read More

Time Management

In a post-Covid world and when teams often work remotely or without direct daily contact, time management is more \r\nimportant t...

Course Type:

This course requires Face to Face This course requires Virtual Classes Read More