Course Search Results

Course Search Results

Course Name

Customer Service Essentials

Course Description

This 1 day course will focus on creating a calm, consistent & structured approach when dealing with customers in both face to face and telephone interactions.

Audience

Non station staff who deal with customers with customers in both face to face and telephone interactions.

Duration:

1 Day(s)

Class size:

16

Course Name

Customer Service Essentials

Course Description

<p>This 1 day course will focus on creating a calm, consistent &amp; structured approach when dealing with customers in both face to face and telephone interactions.</p>

Audience

Non station staff who deal with customers with customers in both face to face and telephone interactions.

Duration:

1 Day(s)

Class size:

16

Competence Name Awarded:

Competence Awarded:

Course Code:

CS NSS

Prerequisite Name:

Prerequisite Short Code:

Skills Assessment Scheme Regime:

Course Type:

This course requires Face to Face
How to Book

Course Name

Customer Service Essentials

Course Description

<p>This 1 day course will focus on creating a calm, consistent &amp; structured approach when dealing with customers in both face to face and telephone interactions.</p>

Audience

Non station staff who deal with customers with customers in both face to face and telephone interactions.

Duration:

1 Day(s)

Class size:

16

Competence Name Awarded:

Competence Awarded:

Course Code:

CS NSS

Prerequisite Name:

Prerequisite Short Code:

Skills Assessment Scheme Regime:

Course Type:

This course requires Face to Face

How to Book