Course Search Results

Course Search Results

Course Name

Enhanced Customer Service Training for Stations

Course Description

A four day interactive course to develop enhanced skills and confidence to deal effectively with customers at Network Rail Managed Stations.

Audience

All staff at Network Rail Managed Stations who interact directly with customers, and their managers.

Duration:

4 Day(s)

Class size:

15

Course Name

Enhanced Customer Service Training for Stations

Course Description

A four day interactive course to develop enhanced skills and confidence to deal effectively with customers at Network Rail Managed Stations.

Audience

All staff at Network Rail Managed Stations who interact directly with customers, and their managers.

Duration:

4 Day(s)

Class size:

15

Competence Name Awarded:

N/A

Competence Awarded:

N/A

Course Code:

NO/SOPS/ECSS

Prerequisite Name:

N/A

Prerequisite Short Code:

N/A

Skills Assessment Scheme Regime:

N/A

Course Type:

This course requires Face to Face
How to Book

Course Name

Enhanced Customer Service Training for Stations

Course Description

A four day interactive course to develop enhanced skills and confidence to deal effectively with customers at Network Rail Managed Stations.

Audience

All staff at Network Rail Managed Stations who interact directly with customers, and their managers.

Duration:

4 Day(s)

Class size:

15

Competence Name Awarded:

N/A

Competence Awarded:

N/A

Course Code:

NO/SOPS/ECSS

Prerequisite Name:

N/A

Prerequisite Short Code:

N/A

Skills Assessment Scheme Regime:

N/A

Course Type:

This course requires Face to Face

How to Book