Inclusive Service for Managed Stations
This course is designed to make delegates aware of the roles and responsibilities associated with operating within the station enviroment. It is aimed to give delegates an underpinning of the requirement for a customer focussed approach as well as giving them the knowledge and skills necessary to assist disabled customers using the station infrastructure in line with current industry standards.
This course is designed for: All Managed Stations staff, Agency Staff and temporary Network Rail support staff for certain events.
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